Terms and Conditions

General Admission Tickets are valid for entry May 28th - 31st, 2027 (dates subject to change). Deep Roots Festival tickets are non-refundable. By purchasing a Deep Roots Festival ticket, you are agreeing to our terms and conditions. 19+ Event, ID required upon entry.

PLEASE READ CAREFULLY. BY PURCHASING OR USING THIS TICKET YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.

Tickets and Passes
All tickets and passes are non-refundable. Deep Roots will not issue refunds for any reason, including if the event is terminated early or cancelled due to extreme weather, acts of nature, acts of terrorism or government regulation. Deep Roots will not issue refunds for any failure or inability to use tickets due to illness, acts of God, public health crisis, government restrictions, travel-related problems, or other conditions beyond the control of Deep Roots Festival. Please ensure that you will be able to attend the festival before purchasing your tickets. Your ticket is valid only for the year on your Deep Roots ticket. Deep Roots reserves the right, at its sole discretion, to refuse entry to anyone without refund of ticket or pass. All ticket holders must be 19 years of age and present two pieces of government-issued identification. Tickets and passes are a revocable license and may be revoked at any time, for any reason, without compensation. Any ticket that has been duplicated or tampered with is invalid.

Deep Roots reserves the right to change the programming without notification. Re-entry will be charged at $20 per person. All Vehicles require a Parking Pass.

Prohibited Items
All vehicles will be searched upon entry. Guests and vehicles will be subject to searches prior to entry. Prohibited items include alcohol, drugs, glass, mirrors, weapons, flares, fireworks and pets. Prohibited items are subject to seizure. The festival is not responsible for any confiscated items.

General Info and Conditions
Vehicles parked in marked fire lanes will be towed without notice to the owner.
Potable drinking water is available free of charge.
No unauthorised vending is permitted.

Updates to Terms
Deep Roots reserves the right to make changes to the Terms as posted.

Payment Plans

Payment Plan
Deep Roots offers Event tickets on an instalment basis (the “Payment Plan”); The availability of ticket and add-on services purchased under the Payment Plan is limited and the following policies apply:
Payment Plan Fee: There is a one-time $12 fee.
Payment Plans Are Available Only on the Website: Participants seeking to engage in a Payment Plan must indicate so at the time of “checkout”.
Payment Frequency: Participants may select the frequency of their payment instalments. The payment amounts and dates will be displayed at checkout and will be sent out in the “order confirmation” email issued after ticket purchase by the Event organisers. The first instalment must be paid immediately at the time of purchase. Guests can review their payment schedules and make advance payments via their order confirmation page.

Important Dates
All payment instalments must be completed no later than May 25th, 2027. Failure to do so will result in the cancellation of your ticket.

Pre-Authorized Payments
By choosing the Payment Plan options, you hereby authorise Deep Roots to collect monthly payments from your credit card as set out in the agreed-upon payment schedule.
Providing Accurate Information
Any Participant who seeks to use the Payment Plan must:
Provide accurate contact details in your online purchase order.
Ensure sufficient funds are available on the subject credit card to pay the scheduled instalment payments throughout the payment period.
Contact Deep Roots regarding any dispute prior to the monthly payment due date. If a Participant believes a payment has been initiated incorrectly, they must email management@deeprootsmusicfestival immediately to address the issue.

Cancellation is Final
Once a cancellation of a Payment Plan occurs, the reserved tickets order are released and will be offered for sale to other Participants.

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Assumption Of Risks, Release Of Liability, Waiver Of Claims And Indemnity Agreement
BY ENTERING THESE PREMISES, YOU ARE AGREEING TO THE FOLLOWING ASSUMPTION OF RISKS, RELEASE, WAIVER AND INDEMNITY PROVISIONS
PLEASE READ CAREFULLY

ASSUMPTION OF RISKS – I ACKNOWLEDGE AND AGREE THAT I AM ENTERING THE PREMISES FOR THE PURPOSES OF ATTENDING THE DEEP ROOTS FESTIVAL (THE “FESTIVAL”) AND THAT THERE MAY BE CERTAIN RISKS OR HAZARDS PRESENT AT OR NEAR, OR POTENTIALLY OCCURRING UPON THE PREMISES, INCLUDING WITHOUT LIMITATION: INCLEMENT AND OR CHANGING WEATHER CONDITIONS; PROXIMITY TO WATER AT WHICH NO LIFEGUARD IS PRESENT; WILDLIFE; NEGLIGENCE OF OTHER INVITEES TO THE FESTIVAL; AND OR ANY NEGLIGENCE ON THE PART OF DEEP ROOTS MUSIC FESTIVAL (“DEEP ROOTS”), ITS EMPLOYEES OR CONTRACTORS, TO SAFEGUARD OR PROTECT ME FROM THE RISKS OR HAZARDS OF ATTENDING AN OUTDOOR FESTIVAL.

I acknowledge and agree that Deep Roots has a Harm Reduction Policy which I have had the opportunity to review, and I freely accept all such risks, dangers and hazards and the possibility of personal injury, illness, death, property damage and loss resulting from both the foregoing risks and hazards and those possible as a result of any negligence that I or any other invitees may demonstrate from any failure to protect myself or oneself from any of the risks set out therein.

RELEASE OF LIABILITY, WAIVER OF CLAIMS AND INDEMNITY AGREEMENT – In consideration of Deep Roots accepting my payment for a ticket for entry to the Premises and permission to enter the Premises following a personal and vehicle search prior thereto (as fully described below), I hereby agree as follows:

1. TO WAIVE AND ALL CLAIMS that I have or may have in the future against Deep Roots and its directors, officers, employees, contractors, representatives, successors, assigns and Premises owner (collectively, the “Releasees”), and TO RELEASE THE RELEASEES from any and all liability for any loss, damage, expense, harm or injury, including death that I may suffer, or that my next of kin may suffer resulting from either my use or my presence on the Premises or travel beyond the Premises during the Festival, DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING ANY DUTY OF CARE OWED UNDER THE OCCUPIERS LIABILITY ACT, RSBC 1996, C.337, ON THE PART OF THE RELEASEES, AND ALSO INCLUDING ANY FAILURE ON THE PART OF THE RELEASEES TO SAFEGUARD OR PROTECT ME FROM ANY RISKS, DANGERS AND OR HAZARDS REFERRED TO ABOVE.

2. I acknowledge and agree that Deep Roots has a zero tolerance policy regarding illegal drugs at the Festival. Namely, it is prohibited on the Premises to: (a) use, distribute, sell and or be in the possession of illegal drugs; (b) distribute, sell or improperly use prescription or over-the-counter drugs. Any prescription drugs on my person must have a valid prescription with my name clearly listed on the prescription at all times and strictly in the dosage of medication required for the duration of the Festival. Deep Roots, its employees, contractors, volunteers and emergency response personnel on the Premises will closely monitor any potential illegal or prohibited drug activity during the Festival.

3. I acknowledge and agree that my entry upon the Premises is contingent upon my unconditional and voluntary acceptance to be searched personally and have my vehicle searched for the presence of drugs, weapons, alcohol, objects that may disrupt the peace and or jeopardize the safety of other invitees to the Premises and other prohibited items (including without limitation, glass, mirrors, flares, fireworks, and any non-service animal pets) (collectively, “Prohibited Items”) prior to my admission into the Premises and at any time thereafter during the Festival. If any Prohibited Items are found at any time either upon the entry search or any search during the Festival, then Deep Root’s limited license of entry to the Premises granted to me shall be immediately revoked, such Prohibited Items seized from me and I will be immediately removed from the Festival. For the avoidance of any doubt, any alcohol located during any post-entry search that is not purchased from Deep Roots shall be considered a Prohibited Item and subject to the terms hereof.

4. I acknowledge and agree that Deep Roots and authorized third parties will be filming and recording artist performances and portions of the Festival, and will distribute such footage solely for promotional uses in relation to Deep Roots, and I hereby provide a release to Deep Roots, in perpetuity and on a worldwide, royalty free basis, to use, distribute and authorize the use, distribution of such footage for promotional purposes in its sole discretion.

5. TO HOLD HARMLESS AND INDEMNIFY THE RELEASEES from any and all loss, liability, damage or cost for any damage to property of or personal injury, including death, involving myself and or any third party, resulting from my use of or presence upon the Premises or travel beyond the Premises during the Festival, and or my actions and or omissions at, around or on the Premises during the Festival. I hereby waive, discharge, hold harmless and agree not to sue the Releasees in relation to any and all liability arising out of or in connection with the Festival for any claims, causes of actions, obligations, lawsuits, charges, damages, costs or experiences of whatsoever kind, nature or description, whether direct or indirect, in law or in equity, in contract or in tort, or otherwise known or unknown, arising out of or related to the Festival, my attendance at the Festival and on the Premises, whether or not caused by the negligence or gross negligence of the Releasees.

6. This Agreement shall be effective and binding upon my heirs, executors, administrators and representatives in the event of my death or incapacity. This Agreement and any rights, duties and obligations as between the parties to this Agreement shall be governed by and interpreted solely in accordance with the laws of the Province of British Columbia, and any litigation shall be within the exclusive jurisdiction of the courts of the Province of British Columbia.

Your tickets are being purchased from Deep Roots Music Festival Inc. (the organizer).

Tickit's services are limited to generating and delivering tickets and forwarding your payment to the organizer. Tickit’s fees for this service are non-refundable.

All communications or disputes regarding ticket order refunds, chargebacks, changes, disruptions and cancellation are between you and the organizer. Tickit will be not be liable or responsible in any way for refunds or chargebacks in connection with the organizer's events.

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